Job Summary:

The Key Account Manager plays an important role in building strategic relationship with OEM/ODM accounts in ADLINK target vertical industries. The Key Account Manager will ensure customer satisfaction of existing customer relationship and sign on new customers of a similar type. The Key Account Manager will be responsible for achieving sales quota and account targets.

• Develop new OEM/ODM accounts.
• Execute the key account development plans.
• Continuously develop relationships with priority customer stakeholders, understand their key business issues, and recommend ways to deliver value.
• Manage key account business and grow year-to-year customer revenues.
• Achieve assigned key accounts revenue objectives.
• Identify, target, and close net new business to Fortune 500 prospects.
• Support key account customer requirements and assist in orchestrating resources that align with needs.
• Create strong relationships based on trust, integrity, and customer satisfaction to drive sales and repeat business.
• Maintain comprehensive knowledge of industry and customers to identify and propose unique solutions.
• Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services including components, boards, systems, solutions, engineering and DMS services.
• As a trusted advisor, build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into additional ADLINK opportunities.
• Travel required in this role (customer meetings within territory, annual sales events, etc.).

• Bachelor’s degree in business administration or related field or equivalent trainings
• 4+ years of successful sales experience with embedded products
• Proven track record of selling computer hardware solutions and building OEM/ODM customers
• Excellent in strategic selling and take the lead in high-level sales engagements
• Ability to generate leads, penetrate new accounts and develop and manage a pipeline
• Excellent communication and presentation skills [written, verbal, and listening]
• Understanding of embedded systems, industrial PC (hardware and software) is a plus
• Strong negotiation skills with a problem-solving attitude
• Excellent interpersonal skills with an aptitude for building strong customer relationships
• A hunter mentality with proven track record of prospecting and closing new business at new accounts

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.
• Ability to travel up to 50% to visit customers, prospects, or events.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary
The right individual is a talented, experienced, and highly competitive sales professional that thrives in an outbound proactive prospecting role and will be responsible for evangelizing, promoting, and selling ADLINK’s products to new and existing customers within a region. The successful candidate will play a fundamental role in achieving our customer acquisition and revenue growth objectives in the North West US territory.

Essential Job Functions (include, but are not limited to the following):

• Develop new OEM accounts.
• Design and implement sales strategies to ensure the company meets its revenue and design win objectives.
• Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to ADLINK’s solutions.
• Research prospective organizations and identify the right customer stakeholders to sell to.
• Coach customer stakeholders and build consensus for ADLINK solutions within their organization.
• Leverage the Challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals.
• Independently and collaboratively strategize for solving deal level challenges.
• Regularly update an accurate and robust pipeline of business opportunities and forecasts in SFDC with latest customer information and use customer intelligence for account planning.
• Prepare weekly and monthly territory sales forecasts and maintain your sales pipeline.
• Track weekly, monthly, and quarterly performance and sales metrics.
• Experience aligning business outcomes and initiatives with technology requirements.
• Manage rep partners.
• Support and manage the relationships with all assigned customers, ensuring high customer satisfaction.
• Cooperate in the annual planning process with Sales management, setting key objectives: design win and revenue targets, new customer targets, new opportunity creation goals, etc.
• Customer visits including giving technical presentations and product overviews to customers.
• As a trusted advisor, build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into additional ADLINK opportunities.
• Travel required in this role (customer meetings within territory, annual sales events, etc.).

• Bachelor’s degree in any discipline.

• 3+ years of work experience in any industry.

• Strategic Thinking - systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges.
• Communication - tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills.
• Interpersonal Influence - uses rational and emotion drives that would appeal to customers to drive negotiation conversations in his or her favor.
• Networking - identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success.
• Workflow Management - Highly organized with a rapid, yet methodical approach. Sets clear time-bound objectives that align with business growth.
• Negotiation - Experience in large complex deal negotiations with a successful track record.
• Ownership - Goes out of his or her way to complete a job with relentless drive to achieve results; is independent and self-directed.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary

Order Processing Support: Processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contracts and other information. Gives price quotations and performs order entry. Coordinates with other departments regarding order status, shipping dates, prices, product availability and customer credit status. Reviews customer product specification and provides feedback and recommendation of product. Supports Sales Operations Manager with planning and implementation of sales procedures.

• Plans and implements projects that support the sales organization.
• Assists sales organization in providing technical and administrative product information.
• Provides support and follow up for sales organization with program registration management and conflict resolution.
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Customer backlog and forecast management.
• Reporting and analytics as required to support the sales organization, customer and Sales Operations Manager.
• Contract Management – Coordination with internal contract management specialist and ensures that terms of the contract are met and followed.

• BA/BS is a plus or equivalent training/experience.
• Minimum of 5-7 years’ customer support experience in the same or related field.
• Direct, OEM or channel sales experience with CPU component hardware, systems level products or system software licensing desirable.
• Proficiency in MS Suite, strong with Excel.
• Experience with hardware manufacturing systems including importance of accurate forecasting and resource management.
• Ability to communicate effectively both verbal and written.
• Ability to multi-task, prioritize and manage time effectively.
• Strong phone contact handling skills and active listening.
• Strong interpersonal and customer service skills.
• Excellent organization skills with attention to detail.
• Experience with using Navision ERP system a plus.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary

Trouble shoot and investigate customer returned Industrial Computer products. Communicate with customer and supplier to resolve quality issues. Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. Assure compliance to in-house and/or external specifications and standards, such as ISO 9000 regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

• Conducts quality and failure analysis investigations of components, assemblies, and manufacturing processes utilizing quality problem solving techniques to improve product quality.
• Performs engineering level failure analysis on customer returned units. Board-level and component-level debug experience is a must.
• Must be able to utilize electrical circuit schematics to trouble shoot.
• Interfaces with suppliers & customer for all quality and process issues. Strong communication skill is required.
• Assists in on-going ISO 9000 compliance.
• Participates in corrective/preventive actions required to assist in deploying root-cause solutions as needed.
• Responsible for managing supplier performance and supporting all supplier quality engineering activities.
• Monitors, analyzes, and reports supplier performance to provide key performance information to management utilizing the Quarterly Supplier Performance Report process.
• Supports and performs Material Review Board (MRB) activities including the reporting process and weekly scheduled meetings.
• Interfaces with our manufacturing facility in Taiwan and China on quality related issues.

• Identifies and drives the implementation of activities that standardize quality/business methods, measures and tools.
• Identifies and drives the implementation of activities that assure increasing quality skills/ competencies are deployed within the organization.
• Develops and monitors quality improvement plans.
• Assesses supplier capabilities with an emphasis on technology, quality, and responsiveness.
• Analyzes product returns, finds root causes of the defects, develops and implements corrective actions to resolve product quality issues.
• Identifies and drives preventive / predictive improvement activities for key processes in order to meet / exceed business performance goals.
• Provides hands-on technical support to IQA, and work with IQA and suppliers to streamline the inspection process.
• Leads and mentors employees in the use of quality tools, techniques and methodologies to measure, monitor, report and improve business performance.
• Supports new product introduction: identify, select and qualify new suppliers/commodities.
• Troubleshoots and resolves manufacturability issues on the procured products.

• BS Degree in Electrical or Electronics Engineering or related Electrical/Electronics Engineering majors.
• The successful candidate will have 3-5 years of industry experience in failure analysis, test, and product improvement activities. Quality Engineering experience is desired. Knowledge in Agile PLM system, ISO QSM, multi-plant, international operations are desirable.
• Excellent verbal, written, and listening communication skills and interpersonal skills.
• Excellent organization and prioritization skills.
• Ability to work independently and in a team environment.
• Proficient with Microsoft Office.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.
• Occasional local travel to attend training or visit business contacts.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary

Seeking out an experienced Quality Inspector to join our team. As a Quality Inspector your role will be to assist and perform product evaluation / audits for product incoming, in process, and outgoing Quality inspection using the AQL sampling plans on (PCBA, subassemblies, and final assemblies). Inspectors will perform general Quality task such as recording inspection results, counting, cosmetic evaluations, packaging and assisting Quality Engineering with MRB and special inspection request. To excel in this role applicants should demonstrate great attention to detail with good communication skills.

• Perform regular assessments on incoming, in-process and outgoing Quality by using product documentation such as BOMs, Drawings, ECO, and deviations.
• Work with Quality Engineering team on all products and or processes which fail to meet Quality expectations.
• Document inspection outcomes by completing details required in the Quality Inspection database.
• Teach production teams / RMA teams about Quality control and concerns to improve by working closely with the organization and working through Quality related concerns.
• Secondary to Quality, be able to perform stockroom functions to assist in logistics when needed.
• Other task which may be requested.

• Minimum of High School diploma or equivalent.
• Minimum of 2 years of experience in Quality inspection for Component, Printed Circuit Board (PCB), PCBA’s and Systems
• Understanding of IPC-A-610 (latest Revision) and electronic assembly guide.
• Ability to read and understand product drawings so inspection can be performed by standards.
• Understanding the use of ANSI ASQ sampling system
• Experience in using inspection equipment: Calibers, microscopes, micrometers.
• Experience in use of MS Excel, MS Word. Knowledge of Microsoft Dynamic NAV is not required but would be a plus along with Agile.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.
• Ability to travel up to 50% to visit customers, prospects, or events.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary
The ideal candidate will be responsible for Bios and bootloader design, software and firmware development and modifications with focus on x86 and ARM architecture.

Essential Job Functions (include, but are not limited to the following):

• Create, modify and improve Bios on x86 and bootloader for ARM on our modules and systems.
• Support customer integration efforts by adapting and learning the customer application and assisting on 2nd level support.
• Document, track and monitor current bios development efforts with Adlink standard tools (GitHub, Jira, Agile, etc.).
• Cooperate with global Bios Teams to fulfill project and product firmware/software requirements, within the proposed schedule.
• Collaboration with FAE, SA, PM, and the EMEA sales to support customer firmware request or product integration.
• Supplying technical software expertise and feedback to customers and internal inquiries.
• Support the RMA department on 2nd Level firmware related RMA requests.
• Support the local Line Manager on technical inquiries and DEF Gate reports.
• Cooperate with the Sales and Marketing Team to build POC units, prototypes or exhibitions samples.
• Provide technical assistance during meetings or customer visits, in house or onsite.

• 1+ years as Bios/Bootloader Developer, AMI Aptio V development.
• Experience with EDK II & ACPI/ASL, also UEFI & ACPI specification.
• Knowledge of x86 bios design and ARM bootloader.
• Strong software skills in Assembler, C, Linux, Windows.
• Bachelor or equivalent levels of work experience.
• Technical Expertise on Hardware and Software Solutions.
• Experience in working with customers on industrial software solutions.
• Experience with international business practices (Asia,US,CEE).
• Basics in Python, Git.

• A long term and permanent employment in an exciting international technology business environment.
• A competitive and attractive remuneration package.
• Flexible working hours and an excellent working environment - hybrid work possible.
• International, intercultural and collegial working environment.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

ADLINK is a global provider of innovative cutting-edge hardware and software solutions which provide best in class, scalable and robust Internet of Things (IoT) solutions. Our goal is to enable our customers to connect the unconnected, to create next generation business models and drive business decisions with real world data collected through our solutions.

We developed our ADLINK Edge™ platform to create holistic IoT solutions, bringing together the best hardware, software and services.  These IoT solutions are based on secure, scalable, vendor-neutral, architecture that can evolve and develop with a client’s requirements.  This is enabled using the Vortex Data River™, the secure foundation of open IoT to Connect the Unconnected, Control the Edge and Stream data anywhere.

Working with some of the biggest partners and customers in the world such as our strategic partnership with NVIDIA is bringing AI to the Edge and we are one of only four premier members of the Intel® IoT Alliance.

Recently honoured by Compass Intelligence as Edge Computing Company of the Year 2018 and twice named a 'cool vendor' by Gartner (2009 and 2014), IoT Nexus recognized us as a 'Top Power Player’ in the Internet of Things and Postscapes awarded us a “Must Follow Company” in their Annual Internet of Things Awards”.
 

Essential Job Functions (include, but are not limited to the following):

• Primarily responsible for the development of Unified Extensible Firmware Interface (“UEFI”) Basic Input/Output System (“BIOS”) firmware for x86 based embedded PC modules.
• Create/modify UEFI BIOS firmware to meet customer and or product needs.
• Work with the hardware engineers on bringup and debug of products using UEFI BIOS.
• Work with customers to understand challenges and propose innovative solutions that can be implemented in system BIOS.
• Keep up on industry trends in the area of UEFI BIOS.
• Recommend training that could enhance UEFI BIOS skills.
• Provide recommendations on features that can be included in ADLINK products to add value.
• Work on customer provided hardware to debug system level issues.
• Possess expert level familiarity with the internal of PC BIOS.
• Work with other team members to root cause and resolve issue found internally and externally.
• Collaborate with team members on architectural solutions to meet customer and product needs.
• Provide lessons learned and tips to worldwide BIOS development team.

• Must have strong C language skills with extensive experience in hardware register level programming.
• Knowledge of X86 assembly.
• Familiarity with Microsoft Windows, Linux, and real time operating systems.
• Must possess excellent debugging skills and a thorough knowledge of debugging methodologies.
• Must be organized, thorough and possess excellent written and verbal communication skills.
• Minimum of BS/CS or equivalent training or experience.
• Minimum of 5 years related experience.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary:

Senior RMA Technician Lead is a part of repair and test engineering team and a major key of close loop corrective action process. Senior repair technician is responsible to debug (trouble shoot), repair, rework and test of products being returned from the field, in house, and engineering’s build. Senior repair technician also supports all levels of the production process and incoming audit process.

Essential Job Functions (include, but are not limited to the following):

Regular Tasks (High Priority)

• Perform all functions associated with the diagnostic and repair of product being returned from the field.
• Perform the preliminary analysis of return products to the component level.
• Report discrepancies and document the findings of return products on the Navision system.
• Perform operational test and fault isolation on production level products.
• Perform assembly, rework, and quality testing to the production of sub-assemblies of prototype and production level products.
• Support the majority of debug and trouble shooting activities for production products that failed the integration process, failed ETT process, failed incoming functional test process.
• Support Production/Operations to achieve the month-end, and or quarter end shipping number by repairing products, hand soldering products, building assemblies, and or packing products.

Event Driven Tasks (High Priority During Time of Event)

• Assist and train CM’s personnel to debug, trouble shoot the production built and bone pile products.
• Debug and repair of the prototype and/or the production products at CM’s site.
• Repair/Rework the warranty products as customer’s site.
• Support Design Engineering to perform the HALT and EMI testing including debug and trouble shoot.
• Provides comprehensive input to Design Engineering and Test Engineering in support of the identification of failure modes of new products either Design related or Test related issue.
• Support incoming inspection to inspect, verify, and re-screen products for workmanship issue, solder joint issue and BIOS/CMOS issue.
• Build development tester(s) per customer’s requirements.

Supportive Tasks (Lower Priority as Needed)

• Support Operations to perform inventory audit on a bi-weekly basis.
• Support Operations to re-layout the production floor.

Supervisory Responsibilities:

Supervises RMA Technicians.

Job Qualifications:

• AA/AS Degree in Electronics or equivalent technical training or work related experience.
• Minimum of 5 years of related experience.

Physical Demands and Work Environment ​

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Thank you for your interest in ADLINK Technology Inc. ​
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Thank you for your interest in ADLINK Inc.
All positions are currently filled. Please visit our site again for future job postings that may relate to your experience and talents.

Thank you for your interest in ADLINK Inc.
​All positions are currently filled. Please visit our site again for future job postings that may relate to your experience and talents.