Job Summary:

The Sr. IT Specialist will be our frontline IT Support. This role will require excellent interpersonal communication skills to go along with strong technical knowledge.

• Ensures all laptops, workstations, servers, and related equipment problems are resolved in a timely manner with limited disruptions.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network applications, and virtualization to ensure IT services are running according to business needs.
• Creates and maintains documentation as it relates to user guidance, system configurations, mapping, processes, and service records.
• Performs or delegates regular backup operations and implements appropriate processes for data protection, disaster recovery, and failover procedures.
• Collaborates with headquarters’ IT team and service providers to perform projects under global infrastructure.
• Assist with the implementation of security compliance goals defined as part of organization's strategy.

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
• 5+ years of network administration, or system administration experience.
• Working knowledge of virtualization including VMWare and Microsoft Azure.
• Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, networking, and disaster recovery protocols.
• System administration and IT certifications in Microsoft, Cisco or Palo Alto network related fields are a plus.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills and patient.
• An openness to learning new technologies.
• Ability to work together with global employees across different time zones during off-hours.
• Prior experience with Systems, applications, and products (SAP) and Enterprise Resource Planning migration is a plus.
• Ability to work together with global employees across different time zones during off-hours.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

• Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
• 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
• Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging available at our San Jose facility.
• Fun, engaging monthly events and company parties.
• Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other consideration protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may contact us at staffing.usa@adlinktech.com or you may call us at 1-800-966-5200.

Essential Job Functions (include, but are not limited to the following):

• Primarily responsible for the development of Unified Extensible Firmware Interface (“UEFI”) Basic Input/Output System (“BIOS”) firmware for x86 based embedded PC modules.
• Create/modify UEFI BIOS firmware to meet customer and or product needs.
• Work with the hardware engineers on bringup and debug of products using UEFI BIOS.
• Work with customers to understand challenges and propose innovative solutions that can be implemented in system BIOS.
• Keep up on industry trends in the area of UEFI BIOS.
• Recommend training that could enhance UEFI BIOS skills.
• Provide recommendations on features that can be included in ADLINK products to add value.
• Work on customer provided hardware to debug system level issues.
• Possess expert level familiarity with the internal of PC BIOS.
• Work with other team members to root cause and resolve issue found internally and externally.
• Collaborate with team members on architectural solutions to meet customer and product needs.
• Provide lessons learned and tips to worldwide BIOS development team.

• Must have strong C language skills with extensive experience in hardware register level programming.
• Knowledge of X86 assembly.
• Familiarity with Microsoft Windows, Linux, and real time operating systems.
• Must possess excellent debugging skills and a thorough knowledge of debugging methodologies.
• Must be organized, thorough and possess excellent written and verbal communication skills.
• Minimum of BS/CS or equivalent training or experience.
• Minimum of 5 years related experience.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

• Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
• 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
• Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging available at our San Jose facility.
• Fun, engaging monthly events and company parties.
• Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other consideration protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may contact us at staffing.usa@adlinktech.com or you may call us at 1-800-966-5200.

Job Summary
Supports the assigned region(s) with outbound sales activities and account management for sustainment and growth. Including but not limited to customer product migration and sustainment activities, analyzing customer forecast, demand planning recommendations, customer consignment program tracking/analytics and order processing support.

Essential Job Functions (include, but are not limited to the following):

• Build up and sustain customer relationships. To sustain and grow existing accounts for sales employees, enabling them to focus on pursuit of new account opportunities.
• Support the assigned region with outbound sales activities and account management for sustainment and growth.
• Review orders for materials or merchandise from sales employees or direct customer contact.
• Maintain customer files with sales contracts and other information. Provide price quotations and may perform order entry when necessary.
• Coordinate with other departments regarding order status, shipping dates, prices, product availability and customer credit status.
• Review customer product specification and provide feedback and recommendation of product.
• Customer backlog and forecast management. From the customer forecast derives and provides purchasing with demand planning recommendations to meet customer expected demand.
• Support and maintain customer consignment program activities.
• Plan and implement projects that support the sales organization.
• Assist sales organization in providing technical and administrative product information.
• Provide support and follow up for sales organization with program registration management and conflict resolution.
• Work on problems of moderate to complex scope where analysis of situations or data requires a review of a variety of factors.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Reporting and analytics as required to support the sales organization, customer and Sales Operations Manager.
• Contract Management – Coordination with internal contract management specialist and ensures that terms of the contract are met and followed.
• Supports Sales Operations Manager with planning and implementation of sales procedures.

• BA/BS is a plus or equivalent training/experience.

• Minimum of 3 years’ customer support experience in the same or related field.
• Proficiency in MS Suite, strong with Excel.
• Experience with hardware manufacturing systems including importance of accurate forecasting and resource management.

• Direct, OEM or channel sales experience with CPU component hardware, systems level products or system software licensing desirable.
• Strong and polished verbal and written communication skills.
• Strong interpersonal, mentoring and customer service skills required.
• Experience with using Navision ERP system a plus.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

• Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
• 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
• Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging available at our San Jose facility.
• Fun, engaging monthly events and company parties.
• Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other consideration protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may contact us at staffing.usa@adlinktech.com or you may call us at 1-800-966-5200.

Job Summary
The Product Sales Manager is responsible for the product/project planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, and working closely with product development and management, engineering, sales, marketing and technical support to ensure revenue and customer satisfaction goals are met. The Product Sales Manager also expands relationships with customers by directing and supporting collaborative sales efforts to grow the designated product lines and implements tactics and strategies for product pricing, promotion, placement, and positioning.

Essential Job Functions (include, but are not limited to the following):

• Responsible for being the business owner for their product(s) line.
• Develop effective marketing, product strategy, and expert domain knowledge of target markets in terms of product offering, technologies and market positioning.
• Collaborate with sales team to develop opportunities to improve sales performance.
• Proactively assess, clarify, and validate customer requirements and satisfaction by engaging key customer accounts in conjunction with the sales team.
• Thoroughly answer and prepare all project proposals to be shared with sales.
• Work with sales to ensure customer loyalty and growth that align with corporate revenue goals.
• Periodically issue product specific training materials, roadmaps, customer presentations, technical presentations, sales collateral, etc.
• Research product trends in all applicable verticals, share the data with sales.
• Support Marketing and assist in developing marketing or promotion campaigns, materials and events to promote assigned products.
• Monitor and recommend stocking levels.
• Protect company margin by optimizing price for product configurations for both standard and ODM products.
• Manage customer communication for product changes.
• Attend trade shows, ADLINK own or sponsored events and customer visits to assist in addressing prospective customer questions specific to the product line being managed.
• Identify eco-system partners that can help promote product.
• Provide guidance on product improvement or added features.
• Prepare and publish product line related reports.
• Provide product trainings.
• Occasional travel to territories with sales to meet key accounts.

• Bachelor’s degree in Engineering, Business, or Computer Science
• Minimum of 5+ years of related experience in product/project management or product engineering.
• Excellent written, verbal and presentation skills.
• Proficient with Microsoft Excel, PowerPoint, Outlook, Word, and Teams.
• Ability to adapt to changing priorities.
• Excellent customer service and problem-solving skills.
• Self-motivated, adaptable and have excellent organizational and planning skills; results oriented.
• Strong time management and interpersonal skills.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.
• Occasion travel to customer location or attend tradeshows/industry events.

• Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
• 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
• Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging available at our San Jose facility.
• Fun, engaging monthly events and company parties.
• Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other consideration protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may contact us at staffing.usa@adlinktech.com or you may call us at 1-800-966-5200.

Job Summary
We are currently seeking for a highly motivated and seasoned Key Account Manager (KAM) focused on servicing ADLINK's existing and future clients with industrial display computing system in the healthcare industry. The ideal candidate will need to exhibit the ability to hunt and drive new opportunities. This candidate will manage existing/ new key accounts and be required to identify and review customer business requirements, product specification requirements, to coordinate and propose the corresponding ADLINK's product solutions in winning the business from OEM/ ODM customers. Customer centric and solution minded is imperative and act as good listener for understanding customers' business initiatives and capturing the customer's needs. This ideal individual will be able to identify, find a match to demonstrate ADLINK's core competencies and value proposition to OEM/ ODM clients. Key Account Manager must have the ability to sell & service at the senior executive level (CXO) across all disciplines with focus on Engineering, Product Management & Operations within customer's organization.

Essential Job Functions (include, but are not limited to the following):

• Develop and execute customer penetration strategies and tactics that maximizes ADLINK's value proposition and product offering
• Create a list of target customer accounts with the focused fields in “Healthcare Market” to promote ADLINK’s Medically Certified Products and the Edge Visualization product offering.
• Building sales opportunity pipeline and overachieve on assigned sales quota.
• Prospect for new business with both new and existing key accounts with focused in the Healthcare Market related field.
• Create account plan to meet customer intimacy and facilitate the business objectives.
• Calibrating ADLINK's Edge Visualization product offering and business resources to growth the business with key customers.
• Act as primary business contact on behalf of ADLINK to the OEM/ ODM customers.
• Develop customer relationships and manage key account business portfolio.
• Master Supplier Agreement (MSA) negotiation.
• Utilize ADLINK's business resources in Sales Operations, Marketing, Technical Program Management and working collaboratively with cross functional teams to achieve your sale quota.
• Present ADLINK medical products, business strategy and value proposition to key customers & partners.

• Bachelor's degree in Business Administration or a related field or equivalent training and/or experience working in the high technology industry with knowledge of essential market strategy planning.

• At least 5+ years of healthcare industry savvy in presenting medical products, business strategy and value proposition to key customers & partner as well as possess a solid sales track record within the industrial display computing system related field in the healthcare industry.
• A successful track record of selling complex hardware solutions to OEM/ ODM customers.
• Capacity to manage a mix of strategic and proactive account activities, having demonstrated the ability of uncovering, qualifying, developing, and closing new accounts.
• Professional, detail-oriented and coachable with polished verbal, written and presentation skills.
• Excellent communication and negotiation skills.
• Extremely proactive, highly organized, with proven ability multi-task in a challenging environment and keep accurate pipeline and forecast updated for management.
• Self-starter, team player, positive attitude and the ability perform with high levels of autonomy and self-direction.
• Customer-centric, consultative and a passion for excellence in sales and service.
• A hunter mentality with proven track record of prospecting and closing new business at new accounts.
• Highly competitive, ramp quickly and extremely adaptive.
• Accountable and able to manage all aspects of the sales cycle.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.
• Ability to travel domestically, including overnight travel, to visit customers/potential customers, attend tradeshows and/or industry events.

• Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
• 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
• Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging available at our San Jose facility.
• Fun, engaging monthly events and company parties.
• Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other consideration protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may contact us at staffing.usa@adlinktech.com or you may call us at 1-800-966-5200.

Job Summary:

The Key Account Manager plays an important role in building strategic relationship with OEM/ODM accounts in ADLINK target vertical industries. The Key Account Manager will ensure customer satisfaction of existing customer relationship and sign on new customers of a similar type. The Key Account Manager will be responsible for achieving sales quota and account targets.

• Develop new OEM/ODM accounts.
• Execute the key account development plans.
• Continuously develop relationships with priority customer stakeholders, understand their key business issues, and recommend ways to deliver value.
• Manage key account business and grow year-to-year customer revenues.
• Achieve assigned key accounts revenue objectives.
• Identify, target, and close net new business to Fortune 500 prospects.
• Support key account customer requirements and assist in orchestrating resources that align with needs.
• Create strong relationships based on trust, integrity, and customer satisfaction to drive sales and repeat business.
• Maintain comprehensive knowledge of industry and customers to identify and propose unique solutions.
• Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services including components, boards, systems, solutions, engineering and DMS services.
• As a trusted advisor, build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into additional ADLINK opportunities.
• Travel required in this role (customer meetings within territory, annual sales events, etc.).

• Bachelor’s degree in business administration or related field or equivalent trainings
• 4+ years of successful sales experience with embedded products
• Proven track record of selling computer hardware solutions and building OEM/ODM customers
• Excellent in strategic selling and take the lead in high-level sales engagements
• Ability to generate leads, penetrate new accounts and develop and manage a pipeline
• Excellent communication and presentation skills [written, verbal, and listening]
• Understanding of embedded systems, industrial PC (hardware and software) is a plus
• Strong negotiation skills with a problem-solving attitude
• Excellent interpersonal skills with an aptitude for building strong customer relationships
• A hunter mentality with proven track record of prospecting and closing new business at new accounts

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.
• Ability to travel up to 50% to visit customers, prospects, or events.

• Competitive, company subsidized premiums for Medical, Dental, and Vision Insurance.
• 100% company paid premiums for Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
• Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• 12 paid holidays including Martin Luther King Jr. Day, Lunar New Year, and Juneteenth.
• Discounts at participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging available at our San Jose facility.
• Fun, engaging monthly events and company parties.
• Weekly snacks, fresh fruit services, bagels and donuts on specified days in our San Jose facility and much more!

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other consideration protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may contact us at staffing.usa@adlinktech.com or you may call us at 1-800-966-5200.

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Thank you for your interest in ADLINK Inc.
All positions are currently filled. Please visit our site again for future job postings that may relate to your experience and talents.

Thank you for your interest in ADLINK Inc.
​All positions are currently filled. Please visit our site again for future job postings that may relate to your experience and talents.