Job Summary:

We are currently seeking for a highly motivated and seasoned Key Account Manager (KAM) focused on servicing ADLINK's existing and future clients with industrial display computing system. The ideal candidate will need to exhibit the ability to hunt and drive new opportunities. This candidate will manage existing/ new key accounts and be required to identify and review customer business requirements, product specification requirements, to coordinate and propose the corresponding ADLINK's product solutions in winning the business from OEM/ ODM customers. Customer centric and solution minded is imperative and act as good listener for understanding customers' business initiatives and capturing the customer's needs. This ideal individual will be able to identify, find a match to demonstrate ADLINK's core competencies and value proposition to OEM/ ODM clients. Key Account Manager must have the ability to sell & service at the senior executive level (CXO) across all disciplines with focus on Engineering, Product Management & Operations within customer's organization.

• Develop and execute customer penetration strategies and tactics that maximizes ADLINK's value proposition and product offering
• Create a list of target customer accounts for industrial display system/ edge visualization computing technologies.
• Building sales opportunity pipeline and overachieve on assigned sales quota.
• Prospect for new business with both new and existing key accounts.
• Create account plan to meet customer intimacy and facilitate the business objectives.
• Calibrating ADLINK's product, service offering and business resources to key accounts.
• Act as primary business contact on behalf of ADLINK to the OEM/ ODM customers.
• Develop customer relationships and manage key account business portfolio.
• Master Supplier Agreement (MSA) negotiation.
• Utilize ADLINK's business resources in Sales Operations, Marketing, Technical program manager/ Product Sales Manager and working collaboratively with cross functional teams to achieve your sale quota.

Education:

• Bachelor's degree in Business Administration or a related field or equivalent training and/or experience working in the high technology industry with knowledge of essential market strategy planning.

Experience:

• Technical background and solid track sales track record within the industrial display computing system related field.
• A successful track record of selling complex hardware solutions to OEM/ ODM customers.
• Capacity to manage a mix of strategic and proactive account activities, having demonstrated the ability of uncovering, qualifying, developing, and closing new accounts.
• Professional, detail-oriented and coachable with polished verbal, written and presentation skills.
• Excellent communication and negotiation skills.
• Extremely proactive, highly organized, with proven ability multi-task in a challenging environment and keep accurate pipeline and forecast updated for management.
• Self-starter, team player, positive attitude and the ability perform with high levels of autonomy and self-direction.
• Customer-centric, consultative and a passion for excellence in sales and service
• A hunter mentality with proven track record of prospecting and closing new business at new accounts.
• Highly competitive, ramp quickly and extremely adaptive.
• Accountable and able to manage all aspects of the sales cycle.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary:

The Human Resources Manager is responsible for employee activities within the company from both an operational and strategic perspective. The position ensures the aspects of Human Resources (HR), such as employment law compliance, staffing, benefit plan administration, employee relations, on/off-boarding, training & development, workers’ compensation, performance management, leave administration, compensation structure, and employee engagement, are met to ensure continued company growth.

• Translate strategic business plans into critical HR actions, programs, and initiatives
• Responsible for full employee life cycle (recruitment, onboarding, performance review, leave of absence, exit meeting, etc.)
• Ensure that the company complies with federal, state, and local statutory requirements by studying existing and new legislation, anticipating legislation, enforcing adherence to requirements, and advising management on needed actions
• Maintain management guidelines by preparing, updating, and recommending human resources policies and procedures while communicating and enforcing the company’s mission, vision and values
• Conduct investigation on employee relations and advise supervisors in appropriate resolution of employee relations issues; issue disciplinary communications
• Serve as a link between management and employees by handling questions, interpreting and helping resolve work-related concerns
• Administer all employee benefits plans
• Administer performance review and compensation programs to ensure effectiveness; conduct market and internal research to ensure company’s pay practices and levels remain competitive and comply with the applicable law
• Partner with supervisory staff and business leaders to identify training needs and/or gaps and develop training programs as appropriate; present trainings to fit the needs of the Company
• Administer and manage the workers’ compensation program
• Maintain the company’s HRIS and other HR systems and make updates to employee data as needed
• Serve as the primary point of contact for employment visa requests and act as the company liaison with outside immigration counsel; track and process internal immigration activities
• Oversee and coordinate internal HR communications; plan and facilitate employee events
• Prepare HR metrics and presentations to be presented at leadership meetings
• Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications
• Assists HR Director and partner with Global HR team to develop and execute HR initiatives as needed

• Supervise one HR and Administrative Associate and one Human Resources Generalist

Education:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or other related area preferred

Experience and/or Training:

• 8+ years’ experience and/or training in full spectrum of Human Resources positions (at least 3+ years’ of supervisory experience)
• Previous experience in the technology industry preferred

Knowledge/Skills/Qualifications:

• Employment law compliance, staffing, benefit plan administration, employee relations, on/off-boarding, training & development, workers’ compensation, performance management, leave administration, compensation structure, and employee engagement
• Strong analytical skills to conduct analysis and develop recommendations, demonstrate organizational skills, problem-solving skills, active listening and critical thinking skills
• Demonstrated ability to handle difficult or volatile situations/individuals effectively
• Excellent verbal and written communication, execution and follow up skills
• Ability to interact effectively with all levels of employees within the organization
• Ability to lead, motivate, develop, and maintain effective working relationships with the human resources staff
• Ability to develop human resources strategy and goals in alignment with overall company objectives
• Ability to handle confidential information/matters in a discrete and professional manner
• Ability to work well in a team environment and build team-working dynamics
• Positive attitude and great work ethic
• Proficient in Microsoft Office including Word, Excel, PowerPoint. Outlook and Microsoft Teams; working knowledge of ADP Workforce Now and Navision preferred
• Ability to work together with global employees across different time zones during off-hours as needed

Travel:

• Occasional travel to attend workshops or seminars; and may travel internationally to regional ADLINK offices (when safe to do so)

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Essential Job Functions (include, but are not limited to the following):

• Making sure all laptops, workstations, servers, ERP, and related equipment problems are resolved in a timely manner with limited disruptions.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Improve ERP performance by diagnosing and fixing system issues, implementing useful tools and developing new functions per user requests.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Work with headquarters IT and service providers to perform projects under global infrastructure.
• Maintain support ticket with status and resolution in IT service management system.
• Work with auditors to make sure IT internal control process is completed and in compliance.

Job Qualifications:

Education:

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.

Experience:

• 5+ years of ERP, or network administration, or system administration experience.
• System administration and IT certifications in Microsoft, Cisco or Palo Alto network related fields are a plus.
• Working knowledge of virtualization, VMWare, or equivalent.
• Strong knowledge of ERP systems and networking software, hardware, and networking protocols.
• Experience with scripting and automation tools
• A proven track record of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Essential Job Functions (include, but are not limited to the following):

Responsibilities

• Manage product portfolio sales growth for Edge Visualization (EV) product lines
• Drive go-to-marketing strategies and tailor the service model for regional sales team to address the great customer supports
• Conduct marketing research regularly to understand the market trends, needs and to formulate market required documentation
• Create product promotion sales strategies to targeted markets and audiences
• Coach customer stakeholders and build consensus for ADLINK solutions within their organization.
• Work jointly with Program Managers & R&D team from HQ to influence future product designs
• Work jointly with Product Marketing team from HQ and the regional Marcom team on execution of trade show events, marketing campaigns, whitepaper/ product solution brief, NPL/ sales kits and other marketing collaterals
• Work jointly with Project Managers from HQ to support key account sales on project proposal drafting and pricing quotation issuance
• Act as Subject Matter Expert (SME) in supporting regional sales team on key account program management
• Work collaboratively with BDM to establish partnerships in the ecosystem and co-work with ecosystem partners to penetrate targeted OEM/ ODM customers, develop customer engagement and joint marketing promotion plans for different applications and product use-cases
• Provide product/ sales training to the regional sales, engineering, supporting teams and customers

Job Qualifications:

Required Qualifications

• Bachelor’s degree in Engineering or related technical/ project management field; or equivalent training and/or experience working in the high technology industry with knowledge of essential market strategy planning
• 5+ years of experience in product management, project management, product sales management in the industrial display computing, Edge computer system and panel product fields
• Knowledge of industrial display system (System and Panel), x86 architecture
• Capable of working independently and lead role centric collaboration model with all internal/ external key stakeholders
• Excellent teamwork skills & technical savvy
• Bilingual (English and Mandarin)
• Thorough knowledge of Microsoft Office and Outlook
• Excellent verbal and written communication skills
• Excellent presentation and public speaking skills

Preferred Qualifications

• PMP Certification
• Working knowledge of Salesforce
• Experience in one or more of the following marketing fields is a plus: Medical/Healthcare, Industrial Automation, Industrial IoT

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate
• Up to 30% travel- domestic local and/or overnight travel to attend trade shows or customer meetings; and occasional international travel to ADLINK Technology global offices

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Responsibilities:

• Grow network and communication business in the Americas by promoting commercial off-the-shelf products with salesforce and win named account database migration service projects.
• Build up network and communication partner ecosystem and participate in technology community activities to enlarge business impact.
• Keystone between product team and sales team to align team efforts and accelerate the business results.
• Work with America’s sales and management team to develop a sales acceleration plan for Networking, Communication, Public Sector Business Unit.
• Develop customer relationships and assist sales team with management of the accounts as required.
• Work with the sales team to expand existing client accounts for retention and growth.
• Work with target accounts to develop and maintain effective working relationships with company leaders.
• Communicate dedicatedly with the sales team, outside sales reps and customer accounts regarding product and program information, supportability issues and strategic product plans where appropriate.
• Proactive research, hunt for new business opportunity, and establish communications with the prospects.
• Provide competitive research and analysis on ADLINK products against the competition.
• Develop strategic sales goals with exceptional execution to meet the sales target.
• Develop and execute OEM/ODM sales plans.
• Work with external ODM, OEM and JDM manufacturers and customers.
• Develop and lead a go-to-market strategy for the targeted market.

• Bachelor’s degree or equivalent training and/or experience.
• At least 10 years of experience in the Defense industry, including supplier chain, system integrator or end users.
• Sales or account management background is a plus.

• Ability to define product strategy with product management team to grow US defense business.
• Ability to cultivate and penetrate key accounts in US defense market with the company’s regional sales team.
• Ability to create and promote product marketing strategy and campaign with marketing team.
• Shown ability to prioritize within a demanding workload and consistently deliver results.
• Highly organized with excellent follow-through.
• Extremely proactive with proven ability to manage multiple tasks.
• Understanding of OEMs, ODMs, and JDM customer development and management platforms.
• Exceptional verbal and written communication skills.
• Excellent presentation and negotiation skills.
• Strong leader and relationship builder.
• Bilingual in English and Mandarin is a plus.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary

The Channel Account Manager will help accelerate ADLINK’s Go-to-Market Strategy with the America’s System Integrators and Value Added – new and existing. The main responsibility of this person is to design and implement VAR/SI-specialized channel enablement plans & activities to increase sales revenue through this portion of the ADLINK channel sales program. This person will partner with regional sales enablement leaders, Channel sales leaders, Marketing, subject-matter experts and business stakeholders to define enablement objectives. They will then use these insights to help develop enablement plans that are VAR/SI-relevant, practical and scalable. Key measurable beyond recognized revenue will include opportunity pipeline tracking and ROI for approved activities. This person will work directly with cross-functional teams including Channel Director, business development managers, marketing and sales operations to generate trust and loyalty as the foundation of a deep engagement with new and existing VAR/SI channel partners. This person must have strong communication, negotiation and influencing skills, confidence in relationship building across functions and at all levels.

• Understanding of how System Integrators/ Value-Added Reseller behaves. Develop, service and grow relationship with partners and to drive what is meaningful to them.
• Nurture existing VAR/SI channel partners plus Identify, recruit and on-board new SI/ VAR partners who are strategically aligned with ADLINK and able to contribute to business opportunities pipeline around revenue generation, integrated product solution to increase market awareness and customer success.
• Implement VAR/SI-focused sales program to cultivate ADLINK’s value proposition and to strengthen our product positioning, promotion which lead to design wins and spec ins for run rate repeatable business ideally that can be generation-to-generation.
• Educate partners on ADLINK’s product portfolio and complementary service offered and working directly with partners to conduct product presentation to the end-users. Leveraging of current and developing partner enablement tools and portals will be required.
• Educate ADLINK team members on where the VAR/SI partner fits with ADLINK.
• Develop a strong cadence and governance framework with partner to execute the Go-To-Market plan with meaningful goals & metrics for both ADLINK and the VAR/SI partner. Implement metrics to measure and assess the effectiveness of enablement. This should be in line with the overall ADLINK channel program goals and objectives.
• Conduct business and operations review with partners and drive the recommend improvement actions.
• Proactively engage and enroll stakeholders/business partners, manage risks/dependencies and facilitate cross functional forums to identify and account for interdependencies.
• Constantly seek to evaluate, evolve and refine the partner enablement solutions.
• Ensure development of effective timelines and on-time delivery of VAR/SI focused programs and initiatives.

• BA/BS degree required.
• 5+ Years' experience in channel partner development working experiences with the System Integrators (SI), Value-Added Resellers (VAR). Previous experience having worked for a VAR/SI is a plus as is previous experience having worked in distribution.
• Previous experience developing and managing complex channel partner programs, including enablement and performance goal/achievement tracking.
• Experience working directly with channel sales leads, regional enablement leads; Marketing to understand their learning needs, check content, and gather closed-loop feedback.
• Demonstrated skill at building trusted relationships through influencing others.
• Prefer individuals experienced in the embedded and industrial computing field with a solution seller mindset.
• Ability to clearly identify meaningful business impact and success metrics for enablement &training solutions.
• Understanding of a structured value-based approach to selling.
• Ability to think strategically, understand the big picture and connect the dots between strategy and operational priorities, as well as translate the strategy into effective execution and tangible outcomes.
• Excellent communication skills including strong verbal and written skills and proven presentation skills being able to articulate complex topics.
• Ability to communicate in Spanish and Portuguese is desirable.
• Strong program management skills.
• Able to work independently and collaboratively as a team member.
• Availability and willingness to travel for face to face strategic meetings and trainings with VAR/SI channel partners – primarily domestically but possible for Canada and Latin America.
• Ability to meet tight deadlines and manage ambiguity, including dealing effectively with issues that do not always have a process, system, or solution in place.
• Demonstrated ability to communicate effectively with sales leadership and to build productive working relationships at senior levels.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary:

RESPONSIBILITY & AUTHORITY:
Order Processing Support: Processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contracts and other information. Gives price quotations and performs order entry. Coordinates with other departments regarding order status, shipping dates, prices, product availability and customer credit status. Reviews customer product specification and provides feedback and recommendation of product. Supports Sales Operations Manager with planning and implementation of sales procedures.

Essential Job Functions (include, but are not limited to the following):

• Plans and implements projects that support the sales organization.
• Assists sales organization in providing technical and administrative product information.
• Provides support and follow up for sales organization with program registration management and conflict resolution.
• Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Customer backlog and forecast management.
• Reporting and analytics as required to support the sales organization, customer and Sales Operations Manager.
• Contract Management – Coordination with internal contract management specialist and ensures that terms of the contract are met and followed.

Job Qualifications:

Education:

• BA/BS is a plus or equivalent training/experience.

Experience:

• Minimum of 5-7 years’ customer support experience in the same or related field.
• Direct, OEM or channel sales experience with CPU component hardware, systems level products or system software licensing desirable.

Competencies:

• Proficiency in MS Suite, strong with Excel.
• Experience with hardware manufacturing systems including importance of accurate forecasting and resource management.
• Ability to communicate effectively both verbal and written.
• Ability to multi-task, prioritize and manage time effectively.
• Strong phone contact handling skills and active listening.
• Strong interpersonal and customer service skills.
• Excellent organization skills with attention to detail.
• Experience with using Navision ERP system a plus.

Physical Demands and Work Environment ​

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary:

Senior RMA Technician Lead is a part of repair and test engineering team and a major key of close loop corrective action process. Senior repair technician is responsible to debug (trouble shoot), repair, rework and test of products being returned from the field, in house, and engineering’s build. Senior repair technician also supports all levels of the production process and incoming audit process.

Essential Job Functions (include, but are not limited to the following):

Regular Tasks (High Priority)

• Perform all functions associated with the diagnostic and repair of product being returned from the field.
• Perform the preliminary analysis of return products to the component level.
• Report discrepancies and document the findings of return products on the Navision system.
• Perform operational test and fault isolation on production level products.
• Perform assembly, rework, and quality testing to the production of sub-assemblies of prototype and production level products.
• Support the majority of debug and trouble shooting activities for production products that failed the integration process, failed ETT process, failed incoming functional test process.
• Support Production/Operations to achieve the month-end, and or quarter end shipping number by repairing products, hand soldering products, building assemblies, and or packing products.

Event Driven Tasks (High Priority During Time of Event)

• Assist and train CM’s personnel to debug, trouble shoot the production built and bone pile products.
• Debug and repair of the prototype and/or the production products at CM’s site.
• Repair/Rework the warranty products as customer’s site.
• Support Design Engineering to perform the HALT and EMI testing including debug and trouble shoot.
• Provides comprehensive input to Design Engineering and Test Engineering in support of the identification of failure modes of new products either Design related or Test related issue.
• Support incoming inspection to inspect, verify, and re-screen products for workmanship issue, solder joint issue and BIOS/CMOS issue.
• Build development tester(s) per customer’s requirements.

Supportive Tasks (Lower Priority as Needed)

• Support Operations to perform inventory audit on a bi-weekly basis.
• Support Operations to re-layout the production floor.

Supervisory Responsibilities:

Supervises RMA Technicians.

Job Qualifications:

• AA/AS Degree in Electronics or equivalent technical training or work related experience.
• Minimum of 5 years of related experience.

Physical Demands and Work Environment ​

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary:

The senior hardware design engineer is responsible for developing a computer-on-module and the carrier board for embedded applications and Industrial IoT solutions. This role provides the opportunity to work closely with the vendor, design engineering team, manufacturing department, and the verification group. The job requires good communication and troubleshooting skills to collaborate with different function teams on multiple projects.

Essential Job Functions (include, but are not limited to the following):

• Fully responsible for the schematic design, review layout, BOM export, bring up and troubleshooting prototype as well as the product verification plan.
• Collaborating in a team environment with cross-functional team such as signal integrity, power integrity, NPI, reliability and certification team.
• Specifying components and outline the system architecture.
• Transforming customer requirement into engineering specification and workable product.

• Bachelor’s degree or equivalent training and/or experience.
• Minimum 4 years of x86 design experience required.
• Excellent communication skills and bilingual in English/Mandarin.
• Demonstrated ability to design with high speed signals such as the PCIe Gen 3/4, DDR4, and USB 4 including signal integrity simulation is highly desirable.
• Good understanding of reliability requirements, the production process, and how they are impacted by engineering design choices.
• Experience designing for extended temperature environments (-40 / +85C), and high mechanical stresses.
• Experience design to industry standards such as COM Express Module, PC/104 or ETX form factors highly desirable.
• Experience with OrCAD schematic capture, and Allegro PCB layout desirable.

• Less than 5%, travel to HQ is expected.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary:

Senior Staff Accountant reports to Accounting Manager. This position has potential to grow, we look for a candidate who desires to advance in accounting career path.

Essential Job Functions (include, but are not limited to the following):

• Perform month end closing, including booking entries, maintaining general ledger, performing accounts reconciliation, preparing monthly financial statements and various analysis reports.
• Analyze complex financial reports and records; Make recommendations to senior management based on analysis and status of reserves, assets and expenditures.
• Oversee cost of goods sold accounts and analyze inventory reports to make sure COGS and inventory accuracy
• Assist with quarterly financial audit and tax audit
• Document and monitor internal controls in support of auditing team
• Coordinate complex accounting projects and initiatives with other members of the accounting and finance team or with other departments
• Train and mentor junior staff
• Other: Conform with and abide by all regulatory guidance and internal policies & procedures. Contribute to department and organization special projects as assigned.

• Bachelor’s degree in accounting or finance or equivalent training and/or experience.
• 5-10 Years’ experience in accounting / finance
• CPA / public accounting experience preferred
• Advanced experience with MS Word, MS Excel, MS Outlook and/or similar programs. Intermediate to advanced knowledge of ERP system.
• Excellent verbal, written communication and interpersonal skills.
• Detailed oriented and be able to deliver on tight deadlines.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally be able to lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually quiet to moderate

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Job Summary:

Trouble shoot and investigate customer returned Industrial Computer products. Communicate with customer and supplier to resolve quality issues. Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. Assure compliance to in-house and/or external specifications and standards, such as ISO 9000 regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

• Conducts quality and failure analysis investigations of components, assemblies, and manufacturing processes utilizing quality problem solving techniques to improve product quality.
• Must be able to utilize electrical circuit schematics to trouble shoot.
• Performs engineering level failure analysis on customer returned units. Board-level and component-level debug experience is a must.
• Interface with suppliers & customer for all quality and process issues. Strong communication skill is required.
• Assist in on-going ISO 9000 compliance.
• Lead and perform supplier Internal Audit/Assessment Activities as required. Performs internal/ cross-functional audits.
• Participate in corrective/preventive actions required to assist in deploying root-cause solutions as needed.
• Responsible for managing supplier performance and supporting all supplier quality engineering activities.
• Monitor, analyze, and report on supplier performance to provide key performance information to management utilizing the Quarterly Supplier Performance Report process.
• Supports and performs Material Review Board (MRB) activities including the reporting process and weekly scheduled meetings.

• Identifies and drives the implementation of activities that standardize quality/business methods, measures and tools.
• Identifies and drives the implementation of activities that assure increasing quality skills/ competencies are deployed within the organization.
• Develop and monitor quality improvement plans.
• Assess supplier capabilities with an emphasis on technology, quality, and responsiveness.
• Analyze product returns, find root causes of the defects, develop and implement corrective actions to resolve product quality issues.
• Identifies and drives preventive / predictive improvement activities for key processes in order to meet / exceed business performance goals.
• Provide hands-on technical support to IQA, and work with IQA and suppliers to streamline the inspection process.
• Leads and mentors employees in the use of quality tools, techniques and methodologies to measure, monitor, report and improve business performance.
• Support new product introduction: identify, select and qualify new suppliers/commodities.
• Troubleshoot/resolve manufacturability issues on the procured products.

• BS Degree in Electrical or Electronics Engineering or equivalent.
• The successful candidate will have 3-5 years of industry experience in failure analysis, test, and product improvement activities. Quality Engineering experience is desired. Knowledge in Agile PLM system, ISO QSM, multi-plant, international operations are desirable.

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.

Ampro ADLINK Technology, Inc. is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email staffing.usa@adlinktech.com.  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail staffing.usa@adlinktech.com or call toll-free +1-800-966-5200. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Thank you for your interest in ADLINK Inc.
All positions are currently filled. Please visit our site again for future job postings that may relate to your experience and talents.

Thank you for your interest in ADLINK Inc.
​All positions are currently filled. Please visit our site again for future job postings that may relate to your experience and talents.